SupportMarket
SupportMarket
Token: Support Coin/SM


Decentralized Marketplace for a Connected Future

ICO dates
Start date: 2018-04-01
End date: 2018-04-30

Registrated in: USA

Platform: Ethereum
Type: ERC20

PREMIUM ICO

SupportMarket categories
Artificial Intelligence Big Data Cryptocurrency Internet Retail Smart Contract Software
SupportMarket whitepaper
Video
SupportMarket token sale
KYC passing required Yes | Whitelist Yes | Restriction for countries No
Soft cap 2,000,000 USD
Hard cap 50,000,000 USD
Tokens for sale 250,000,000
Token distribution in ICO
50%
50%
Price 1 SMT - 0.25 USD
Acceppting ETH, BTC, LTC, IOTA
SupportMarket news, social
SupportMarket search trends in Google
Random whitepaper excerpts

2018
White Paper
supportmarket.io
SupportMarket is creating the first AI Agent based upon a decentralised
marketplace for consumers and businesspeople to assist with and find
technical support for in-home devices, computing equipment, smart
connected devices and IoT devices. The AI agent shall progressively
assist with and enable Insurance Tech which rather than insuring each
device separately, will provide a paradigm where consumers can utilise
Support Tokens entitling their connected devices to technical support.
...

Disclaimer / Notice
DISCLAIMER - IMPORTANT NOTICE:
Please read the following notice carefully
before proceeding
*Please read the following notice carefully before proceeding to read this Whitepaper document prepared by the Company (the “ Whitepaper
”). This notice applies to all persons who read this document. Please note this notice may be altered or updated. The Whitepaper has been
prepared solely in respect of the Company›s Crowd sale of the SUPPORT tokens (“ ICO ”). No shares or other securities of the Company
are being offered for subscription or sale in any jurisdiction pursuant to the Whitepaper. The Whitepaper is being made publicly available
for information purposes only and does not require any action to be taken by the general public or shareholders of the Company. The
Whitepaper does not constitute an offer or invitation to any person to subscribe for or purchase shares, rights or any other securities in the
Company. The shares of the Company are not being presently, offered to be registere...

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Table of
Content
Executive summary
-Token sales
6
-Market
-Solutions
Testimonials
7
Background/Industry
8
-SupportMarket: Ai for comprehensive lifetime support
8
-Industry trends
9
Challanges
10
-Blockchain: The opporunity for support
11
Solution
12
-Software Architechture
14
-Go to Market: SupportMarkek
16
-Service provider acquisition
17
-Technical overview
18
-Partner Ecosystem
19
-Support and service partners
19
-Education partners
19
-Marketing partners
19
-Legal partners
19
4
...

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Business benefits
-Benefits to consumers
-Benefits to service providers
-Benefits to manufacturers
-Competitive advantages
Coin / Token Economy
-ICO specifications
-Token economy
-Ongoing issue of coin / token
-Use of funds
Founding team
Board members
Risk factors
20
20
20
20
20
21
21
22
22
22
23
24
25
5
...

Executive Summary
supportmarket.io
SupportMarket Inc., is creating
an Artificial Intelligence driven
decentralised marketplace for
consumers and businesses to find
technical support for in-home
devices, computer equipment, and
IoT devices.
6
The marketplace will allow professional support technicians
to establish themselves and earn reputation for their
abilities to provide both remote and on-site repair services
to individual consumers and businesses. On the consumer
side, consumers can purchase services as needed or hold
Support tokens as a utility token representing repair value
for all of the devices that SupportMarket covers.
As SupportMarket establishes a wide base of OEM
partnerships, rather than purchasing a warrantee or
service contract for each device in the home or business,
SupportMarket offers a variety of alternatives to warrantees.
Devices themselves may come with Support tokens as part
of the package, guaranteeing...

SupportMarket adapts rapidly to new technologies,, because it can identify individuals and products with the best technical expertise,
based on its propriety AI algorithm AIIoT. From SupportMarket’s perspective, the best solution is the best solution, whether it comes
from a human support technician, a connected device or a service provider office with a number of experts. On the other end, the
SupportMarket also identifies emerging needs and allows the best technicians to develop their skills and acquire the expertise
needed as new devices and IoT technology enters the market.
Testimonials
RAJ N PHANI
FOUNDER
ZAGGLE
“SupportMarket caters to a large need of for connected & IoT devices to transact and
correspond to fulfill their support and service needs. For upcoming IoT products also this is
huge as it helps them establish effective & economical support channels without diluting their
focus on product development & resulting in increased adoption of the new technologies.”
...

Background/
Industry
Everyone needs technical support, and as more devices
are becoming “smart” devices, the type of technical support
people need is morphing. While several years ago, a car
mechanic performed primarily physical repairs, today’s
support technician may be called to help setup a Bluetooth
configuration for a phone, and tomorrow, many of the on-
board self-driving functions will need repair that can be
provided remotely.
The next stage will include devices repairing one another,
chatbots providing customer service, and a combination of
human and automated help. SupportMarket leverages AI
agents to create an ecosystem capable of managing and
seeking support for optimum operations as well as service
delivery goals.
Mission: SupportMarket believes in the power of these
devices to make major improvements in people’s lives,
and
our mission is to create a reliable, rapid, and
immediate source for anyone to get support on any <...

SupportMarket believes in the power of these devices to
make major improvements in people’s lives, and our mission
is to create a reliable, rapid, and immediate source for
anyone to get customer support on any device. Eliminating
the worry of malfunction will mean that more people can
enjoy the efficiencies of a connected world. SupportMarket
is setting out to be the largest support solutions marketplace
globally, and to become the go-to brand for consumers
seeking technical support services for their connected
devices.
SupportMarket is setting out to create a marketplace that
will improve customer support for the growing number of
connected devices worldwide. The marketplace will:

Give people the security and confidence that
the devices they own will always be serviced in a
reliable, efficient and cost-effective manner.

Bring technical support to the user’s doorstep,
easing the use of technology and eliminating the
fear of impleme...
Ankit Chaudhari
CEO & Founder Ankit Chaudhari CEO

Peter Dunbar
Co-Founder Peter Dunbar DIRECTOR OF MARKETING OPERATIONS

Nicholas Böhnlein
Co-Founder Nicholas Böhnlein Director of Global Operations

Ronnie Decker
Founding Team Ronnie Decker DIRECTOR OF COMPLIANCE & TRADE RELATIONS

Peush Jain
Founding Team Peush Jain DIRECTOR OF CHANNELS & PARTNERS

Sachin Arora
Founding Team Sachin Arora DIRECTOR OF INVESTOR RELATIONS

Jatin Chaudhari
Founding Team Member Jatin Chaudhari Head - Digital Marketing

Swati Chaudhari
Founding Team Member Swati Chaudhari Community Manager

Vipul Chaudhary
Founding Team Member Vipul Chaudhary Manager - Accounts

Sachin Arora
Sachin Arora
DIRECTOR OF INVESTOR RELATIONS
Senior Vice President